Acceptance of Terms
By using Losttloot.com or placing an order, you agree to these Terms of Service and the policies linked on the website.
Product Information
Losttloot aims to describe products accurately. Collectible condition can be subjective, so customers should review all available photographs, descriptions, grades, seal information, and disclosed imperfections before purchasing.
Prices, Taxes, and Shipping
Prices may change before an order is completed. Customers are responsible for applicable shipping costs, taxes, insurance, customs charges, and other fees shown or described before purchase.
Payments
When checkout is activated, payments may be processed through Stripe. Available payment methods may vary by device, location, eligibility, and order type. Losttloot may wait for a payment to clear before shipping.
Orders and Fraud Review
Losttloot may decline or cancel an order before shipment when there is a pricing error, inventory issue, payment problem, suspected fraud, policy violation, or other legitimate business reason. Any amount collected for a canceled unshipped order will be handled according to the applicable policy and payment provider rules.
Reservations
Incoming reservations are governed by the Reservation Policy. Customers are responsible for reviewing the applicable policy before completing payment.
Returns and Damage Claims
All sales are final unless otherwise stated. Damage claims and reserved item cancellations are governed by the Returns, Refunds, and Cancellation Policy.
Intellectual Property
The Losttloot name, logo, website design, written content, and original graphics are owned by Losttloot or used with permission. They may not be copied or used commercially without written permission.
Limitation
To the extent permitted by law, Losttloot is not responsible for indirect or consequential losses arising from use of the website, carrier delays, third party services, or events outside Losttloot’s reasonable control.
Governing Law
These terms are governed by the laws applicable in the State of Florida, except where another law must apply.
Changes
Losttloot may update these terms and website policies. The current version will be posted on the website with an updated date.
Contact
Questions may be sent to losttloot@gmail.com.
AI-Assisted Customer Support
The Losttloot chat assistant provides general informational support and may generate inaccurate or incomplete responses. Product listings, checkout totals, written confirmations from Losttloot, and the current posted policies control over any conflicting chat response.
Customers should not enter payment credentials, passwords, identification numbers, or other sensitive information into the chat assistant.
Customer Accounts and Checkout
A Losttloot customer account with a verified email address is required to complete a purchase or reservation. Guest checkout is not offered. Customers are responsible for keeping account credentials secure and for providing accurate contact and shipping information.
Losttloot may suspend or restrict an account when necessary to prevent fraud, protect customers, comply with law, investigate payment concerns, or protect the website. Creating an account does not guarantee product availability or acceptance of an order.